Cookie Policy

COOKIE POLICY

In accordance with current legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), users of the Website sympathyflowers.london (hereinafter, the "Website") are informed about the use of cookies, their purposes and how to manage or disable them.

1. What is a cookie?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their device and, depending on the information they contain and the way the device is used, they can be used to recognise the user. The user's browser stores cookies on the hard drive only during the current session, occupying minimal memory space and not harming the computer. Cookies do not contain specific personal information and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or stored cookies in the security settings.

2. Why does this Website use cookies?

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.

Cookies are used with the aim of improving your user experience, therefore they are an important part of the operation of our Website. Among other purposes, they can be used to remember the language used during browsing and in future visits.

3. What information does a cookie store?

The information usually stored by a cookie is not considered sensitive; it does not store data such as bank details, identity documents, among others. The user is not identified as a natural person, but the web server associates them with their web browser.

4. What types of cookies exist?

  • Technical cookies: These are those that allow the user to navigate through a website, platform or application and use the various options or services contained therein such as, for example, traffic control and data communication, session identification, access to restricted areas, remembering the elements of an order, carrying out the purchase process, applying for registration or participation in an event, using security elements during navigation, storing content for video or audio dissemination, or sharing content through social networks.
  • Session cookies: These collect and store data during the user's session to, for example, facilitate access to the Website's services. They are deleted at the end of the session.
  • Personalisation cookies: These are those that allow the user to access the service with certain predefined general characteristics based on a series of criteria on the user's terminal, such as the language, the type of browser through which the service is accessed, the regional configuration, etc.
  • Analytics cookies: These are those that, processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use of the service offered. For this purpose, browsing on our Website is analysed to improve the offer of products or services that we provide.
  • Advertising cookies: These are those that allow us to manage as efficiently as possible the advertising space on the Website, adapting the content of the advertisement to the content of the service requested or the use made of our Website.
  • Behavioural advertising cookies: These cookies store information about users' behaviour obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed to display advertising based on it.

5. What are first-party and third-party cookies?

  • First-party cookies: These are those sent to the user from a device or domain managed by us.
  • Third-party cookies: These are those generated by external services or providers such as Facebook, Twitter, Google, etc.

6. Which cookies are used on this Website?

This Website uses first-party cookies and, specifically, session cookies. It also uses third-party cookies to collect statistical information on the use of the Website by the user and for the provision of other services related to the activity of the site and other Internet services.

7. Can cookies be disabled or deleted?

You can refuse the processing of data or information collected by cookies at any time by configuring your Internet browser options. You can allow, block (generally or for a specific domain) or delete cookies installed on your device.

However, this could affect the optimal browsing of our Website, as some features would be disabled and the display of certain tools could be compromised.

For more information, consult the guides for the main browsers:

  • For more information about Firefox click HERE
  • For more information about Chrome click HERE
  • For more information about Explorer/Edge click HERE
  • For more information about Safari click HERE
  • For more information about Opera click HERE

8. Acceptance and consent

The user expressly accepts, by using this site, the processing of information collected in the manner and for the purposes mentioned above. The user also acknowledges the possibility of refusing the processing of such data or information by refusing the use of cookies through their browser configuration. It is understood that blocking cookies may prevent the full use of all the Website's functionalities.

9. Updates and modifications to the Cookie Policy

The CONTROLLER reserves the right to make changes to this Cookie Policy; therefore, users are advised to visit it periodically. Should significant changes occur, they will be communicated to users through notices on the Website or other appropriate procedures.

If you have any questions about this cookie policy, you can contact: info@flor10.com