GENERAL CONDITIONS AND ACCEPTANCE

These general conditions govern the use of the services that the CONTROLLER makes available to users of the Website sympathyflowers.london (hereinafter "the Website").

The use of the services confers the status of user and implies acceptance of these general conditions from the moment the user accesses them. The Website has been created to publish its offer of products and services and to facilitate their purchase.

By accessing this Website, you declare that you are of legal age and have sufficient legal capacity to be bound by the terms and conditions made available to you, and that you do so under your sole and exclusive responsibility. If you do not agree with the content of these terms, you must leave the Website.

The user expressly and without exception accepts that access to and use of this Website and its contents are under the user's sole and exclusive responsibility towards the CONTROLLER and third parties.

Access to this Website is free of charge, and its viewing and use do not require prior subscription, registration or contracting. The user undertakes to use the Website diligently and correctly, refraining from carrying out activities contrary to the law, morality or public order.

The CONTROLLER declines all responsibility for opinions expressed by third parties through the Website's tools and is not responsible for the content of linked websites. The CONTROLLER shall ensure that the contents are not pornographic, xenophobic, discriminatory or racist.

The user acknowledges that the CONTROLLER does not assign any rights over the Website or its contents. It is forbidden to copy, distribute, transform or commercially exploit the Website or its elements without authorisation.

Envios y Servicios Flor 10 S.L, responsible for the Website, hereinafter the CONTROLLER, makes this document available to users, with which it intends to comply with the obligations set out in the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), as well as to inform all users of the Website about the conditions of use.

Any person who accesses this Website assumes the role of user, committing to the observance and strict compliance of the provisions contained herein, as well as any other applicable legal provision.

Envios y Servicios Flor 10 S.L reserves the right to modify any type of information that may appear on the Website, without the obligation to give prior notice or to inform users of such changes, it being understood that publication on the Website sympathyflowers.london shall be sufficient.

PRIVACY AND DATA PROCESSING

When it is necessary to provide personal data, the user guarantees their truthfulness and accuracy. The CONTROLLER shall process such data in accordance with their nature or purpose, as indicated in the Privacy Policy section.

PERSONAL DATA PROTECTION

The controller responsible for the processing of personal data collected through the Website shall be Envios y Servicios Flor 10 S.L, with registered address at Clemente Arráiz Margolariaren Kalea, 3, Loc BAJO.

The processing of personal data complies with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For any report of improper use, please write to info@flor10.com.

Data subjects have the right to access, rectify, erase, request portability, object to or restrict the processing of their data by sending an email to info@flor10.com.

The CONTROLLER processes the user's IP address for anonymous statistical analysis purposes, pursuant to Article 6(1)(f) of the UK GDPR.

IDENTIFICATION DATA

The legal name is Envios y Servicios Flor 10 S.L, with trade name Flor 10, tax identification number B01358159 and registered address at Clemente Arráiz Margolariaren Kalea, 3, Loc BAJO. The telephone number is 945 20 40 90, the email address info@flor10.com and the domain name sympathyflowers.london. Tomo: 1114- Libro: 0 - Folio: 3 - Hoja: VI-9657 - Inscripcion: 1

The use of the services accessible through this Website is subject to these general conditions.

USER DATA

The personal data provided shall be included in the CONTROLLER's processing records. We do not process data of minors under 14 years of age. The user is solely responsible for the truthfulness of the data provided.

The CONTROLLER adopts technical and organisational measures to guarantee the security of data and to prevent unauthorised access, in accordance with current legislation.

WEBSITE OPERATION

The CONTROLLER cannot guarantee the absence of interruptions or errors in access to the Website, but undertakes to resolve them as soon as they become known. It declines all responsibility for damages arising from viruses or external technical malfunctions.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All content on the Website has been created by the CONTROLLER or is used under licence. Total or partial reproduction for commercial purposes requires written authorisation from the rights holder.

LINKS

The Website may contain links to third-party websites not managed by the CONTROLLER. The CONTROLLER exercises no control over such sites and is not responsible for their content or for any damage caused by their use.

MODIFICATION OF LEGAL NOTICES

The CONTROLLER reserves the right to modify these Legal Notices. Users are advised to consult them periodically.

LIMITATION OF LIABILITY

Access to the Website and use of the information contained therein are the exclusive responsibility of the user. The CONTROLLER shall not be liable for security errors, viruses or incompatibilities of the user's browser.

APPLICABLE LAW AND JURISDICTION

For the resolution of any disputes relating to this Website, the applicable law shall apply. The parties expressly submit to the Courts of the city of Vitoria Gasteiz (Álava).

In accordance with the Consumer Rights Act 2015, users are informed that the European Union's Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr/